Travel Chargeback Prevention Solution Built for High-Risk Merchants
FastoSafe helps travel agencies, airlines, ticketing platforms, and OTAs stop payment fraud before it happens.
FastoSafe
The Most Common Fraud Threats to Travel Merchants
Stolen Credit Card Bookings
Fraudsters book premium travel using compromised card information. The real cardholder typically discovers the unauthorized charge only after the service has been consumed. FastoSafe's AI flags suspicious transactions using IP location, device fingerprinting, and transaction pattern monitoring, then blocks them before they go through.
Friendly Fraud & Chargeback abuse
After completing their stay or flight, some customers contact their bank to dispute legitimate charges, falsely claiming they never authorized the booking or that services weren't delivered as promised. FastoSafe's instant dispute notification system alerts you the moment a chargeback is initiated, providing critical time to compile and submit compelling evidence before the dispute advances.
Account Takeover
Hackers gain access to customers' accounts, and use their frequent flyer miles or loyalty points. FastoSafe uses strong KYC (Know Your Customer) verification methods to make sure people can access their account only once they've confirmed who they are.
Why FastoSafe is the Only Travel Fraud Prevention Tool You Need
The travel industry faces constant fraud threats. FastoSafe uses AI-driven screening and compliance tools to stop fraud before it happens, protecting your revenue.
Real-time Screening
Fraud in the travel industry happens fast. That’s why our travel fraud prevention tool scans every booking in milliseconds, analyzing thousands of data points to flag high-risk transactions before they’re processed. When a booking comes from a blacklisted region but claims to be local, our system catches it. When someone tries to book six luxury suites in three minutes flat from three different devices, we step in before the damage is done.
Smart Authentication
Apply friction only where needed. When our system detects high-risk bookings, it triggers 3D Secure 2.0 authentication. This shifts liability to card issuers while maintaining a smooth experience for legitimate customers.
Ethoca and Verifi Alerts
Get notified immediately when a customer disputes a charge, and give yourself time to resolve the issue before it turns into a chargeback. Our platform auto-generates compelling evidence packages, including boarding passes, baggage claim receipts, or OTA confirmation emails, to challenge illegitimate claims.
Automated Compliance
We handle the regulatory work behind the scenes. Our identity verification solution checks customers are who they claim to be and we block known fraudsters, scam travel agencies, and suspicious accounts immediately.
We Understand Your Niche
FastoSafe’s travel chargeback prevention tool protects online travel agencies, private jet services, hotels and luxury travel operators.
Online Travel Agencies & Airlines
FastoSafe helps OTAs and airlines process bookings confidently by filtering out fraudulent reservations in milliseconds. We detect fake passenger bookings, stolen card purchases, and ticket manipulation scams before they impact your bottom line.
Luxury & Private Jet Travel
High-ticket bookings for private jets, yachts, and five-star resorts are prime targets for stolen card fraud and chargeback abuse. Our system verifies transactions instantly, blocks suspicious activity, and shifts liability to card issuers.
Hotels & Vacation Rentals
No-show chargebacks and refund abuse cost hotels and vacation rentals thousands. FastoSafe gathers proof of stay, detects policy exploitation, and prevents fraudulent cancellation claims before they escalate.
Getting Started with FastoSafe
FastoSafe integrates directly with your payment gateway, working in the background to stop fraud without disrupting customer experience. The setup is simple:
Sign up for a free fraud risk assessment.
Connect FastoSafe to your existing payment system.
Start protecting your transactions instantly.
Why Travel is a Prime Target for Fraudsters
- Irreversible Transactions: Once a flight departs or a hotel stay begins, refunds aren’t an option, making travel a prime fraud target.
- Stolen Credit Cards: Fraudsters book high-value trips with stolen cards, leaving merchants with chargebacks and lost revenue.
- Fake Refund Claims: Customers falsely dispute legitimate bookings, claiming they never authorized the transaction.
- Chargeback Abuse: Travelers complete their trips and later request refunds, exploiting the system.
- Business Consequences: Fraud leads to frozen funds, higher processing fees, and potential loss of your payment provider.
Ready To Protect Your Travel Business From Fraud & Chargebacks?
Leave your business information and we’ll get back to you with a personalized solution.
FAQs About Travel Fraud and Chargebacks Prevention
What impact do fraudulent travel bookings have on my merchant account?
High fraud rates can push chargeback ratios above processor limits (typically 1-2%), leading to higher processing fees, account freezes, or even merchant account termination.
Do last-minute bookings carry a higher fraud risk?
Yes. Fraudsters often make last-minute, high-value bookings because there’s less time for businesses to detect fraud before the trip begins. FastoSafe flags and verifies such transactions before processing.
What is friendly fraud?
Friendly fraud occurs when legitimate customers book a trip, complete their stay, and then dispute the charge as unauthorized. FastoSafe combats this with transaction tracking, customer communication logs, and detailed dispute evidence.
How do fraudsters exploit the BNPL scheme?
Criminals exploit BNPL by booking expensive trips with stolen identities and defaulting on payments. FastoSafe provides real-time identity validation and purchase behavior tracking to minimize risk.
How do you handle cross-border transactions?
Our system checks for IP/country mismatches, VPN usage, and high-risk BINs.
Can your hotel payment fraud solution handle chargebacks from third-party bookers like Expedia?
Yes. We trace disputes back to the original booking source, compile OTA confirmation records, and automate communication with aggregators to resolve claims.
What’s the role of AI in travel chargeback prevention?
AI analyzes historical booking data, spending patterns, and user behavior to identify anomalies and flag potentially fraudulent transactions before they result in disputes.
How fast can you reduce my chargebacks?
Most of our clients see a 60% drop in disputes within 30 days.
