Stop Chargebacks Before They Happen and Protect Your Profits
Chargebacks aren’t just frustrating, they’re profit-killers. FastoSafe is here to help you put an end to this drain on your business with our comprehensive chargeback prevention solution.
FastoSafe
What Exactly IS a Chargeback?(And Why You Should Care About It)
A chargeback happens when a customer disputes a charge, forcing you to refund the money, plus penalties, even if you did nothing wrong. Chargebacks were meant to prevent fraud but are often abused, whether due to confusion, remorse, or actual fraud. Either way, you lose time, money, and trust. Here’s how it can hurt your business.
Lost Revenue
You lose the sale and the product.
Extra Fees
Banks charge penalties (e.g., $75 per dispute).
Reputation Risk
Too many chargebacks can damage your standing with banks.
How to Prevent Chargebacks
Chargebacks can drain revenue and strain your relationship with payment processors. A proactive, multi-layered approach helps you stop disputes before they happen. Here’s how:
Advanced Chargeback Prevention Software
The best way to prevent chargebacks is to stop fraudulent transactions before they happen. Advanced machine learning models, like FastoSafe’s, analyze hundreds of data points in real time to flag suspicious activity. Combined with 24/7 expert support, you get the guidance needed to handle fraud prevention and dispute resolution effectively.
3D Secure 2.0 Integration
Adding 3D Secure 2.0 (3DS 2.0) to your payment processing adds an extra layer of authentication. If a transaction seems risky, customers must verify their identity through biometrics or a one-time code, reducing fraudulent chargebacks.
Chargeback Alerts
Trusted networks like Ethoca and Verifi provide real-time alerts when a customer disputes a charge. This gives you the opportunity to resolve the issue before it escalates into a chargeback, saving time and avoiding unnecessary fees.
Automated Dispute Resolution
Solutions like Visa’s Rapid Dispute Resolution (RDR) help businesses quickly resolve eligible disputes. By automating this process, you reduce manual work, speed up resolutions, and maintain a strong reputation with banks and payment processors.
How FastoSafe Fights Chargebacks
Chargebacks hurt your revenue and reputation. A smart chargeback prevention solution helps you stop fraud, resolve disputes fast, and prevent future losses.
Stop Fraud at the Door
Our AI scans 124+ data points—including IP addresses, purchase history, and device fingerprints—to detect suspicious transactions before they happen. 3D Secure 2.0 adds an extra security check for risky purchases without frustrating legitimate customers. Plus, AVS + CVV checks confirm the card matches the user, blocking unauthorized transactions. “FastoSafe cut our fraud losses by 54% in 3 months.” — Sarah, gambling business owner.
Shut Down Disputes Before They Blow Up
Get real-time alerts the moment a customer files a dispute, allowing you to refund them fast or gather proof (like tracking numbers) to fight the chargeback. Rapid Dispute Management (RDR) resolves Visa/Mastercard disputes automatically with pre-set rules, reducing manual work and saving valuable time.
Learn & Adapt
Our dashboard analyzes why chargebacks happen, helping you spot trends like disputes caused by delayed shipping. With auto-generated evidence kits, you can respond to disputes efficiently while fixing the root causes to prevent future losses.
Why FastoSafe Works
Our platform works for everyone, whether you’re running a Shopify store or high-risk business. It plays nice with the existing tools you’re using and comes with real humans ready to help, day or night.
Get Started in Three Simple Steps
Provide us with your business information, including your sales volume
Talk to us about your biggest chargeback headaches in a 15-minute chat
Go live in weeks and watch chargebacks drop
Ready to Protect Your Revenue?
Leave your business information and we’ll get back to you with a
personalized solution to prevent chargebacks.
FAQs From Merchants Like You
How does merchant chargeback prevention work?
Merchant chargeback prevention focuses on identifying and stopping fraudulent transactions before they result in a chargeback. This includes pre-transaction screening with AI-driven fraud detection, integration of 3D Secure 2.0, and post-transaction monitoring through chargeback alerts.
How does FastoSafe’s AI differentiate between legitimate and fraudulent transactions?
Our AI analyzes hundreds of data points in real time to create a risk profile for each transaction. This allows FastoSafe to distinguish between genuine transactions and those that exhibit signs of fraud.
What industries benefit most from FastoSafe’s chargeback prevention software?
FastoSafe’s chargeback prevention software is ideal for ecommerce, retail, high-risk sectors such as adult content, gambling, CBD, and any business processing significant online transactions.
What tools can help reduce chargebacks for merchants?
To reduce chargebacks for merchants, use a combination of fraud screening software, real-time chargeback alerts from networks like Ethoca and Verifi, and automated dispute resolution systems. These tools work together to identify risky transactions and resolve disputes swiftly.
How do Ethoca and Verifi alerts work with FastoSafe?
They’re like your early warning system. Ethoca and Verifi send real-time notifications about potential disputes directly to our platform, so you can jump in and handle issues before they become full-blown chargebacks.
How does FastoSafe support chargeback prevention for high-risk businesses?
Friendly fraud occurs when a legitimate cardholder makes a purchase but then disputes it at a later date. This can either be accidental, because they didn’t recognize the transaction on their statement, or deliberate (for example, due to buyer’s remorse or as an attempt to fraudulently obtain merchandise without paying).
What are the best practices for ecommerce chargeback prevention?
Friendly fraud occurs when a legitimate cardholder makes a purchase but then disputes it at a later date. This can either be accidental, because they didn’t recognize the transaction on their statement, or deliberate (for example, due to buyer’s remorse or as an attempt to fraudulently obtain merchandise without paying).
How does FastoSafe help with credit card chargeback prevention?
Our system focuses on credit card chargeback prevention by screening every transaction with AI, employing 3D Secure 2.0 to authenticate purchases, and using real-time alerts to intervene before disputes escalate. This approach significantly lowers the risk of fraudulent chargebacks on credit card transactions.
How can I stop chargebacks on Shopify?
To stop chargebacks on Shopify, integrate FastoSafe with your store to benefit from our robust fraud detection and real-time dispute alerts. This specialized solution for Shopify helps you verify transactions, prevent fraudulent orders, and manage disputes more efficiently.
What is dispute resolution for merchants, and why is it important?
Dispute resolution for merchants is the process of managing and contesting chargebacks once they occur. Effective dispute resolution not only recovers lost revenue but also helps maintain a healthy merchant reputation with banks and payment processors, reducing long-term costs.
How fast does FastoSafe work?
Most of our clients see fewer chargeback rates within 30 days.
How fast do Ethoca/Verifi alerts work?
Dispute notifications arrive within 90 minutes, letting you resolve disputes before they become chargebacks.
What if I'm already using a chargeback prevention tool?
FastoSafe layers on top of your software of choice for extra protection.
What kind of support does FastoSafe provide?
We provide dedicated, 24/7 support to help you navigate any issues related to fraud prevention and chargeback management. Our expert team is available from the moment you onboard until ongoing real-time monitoring is in place, ensuring that you’re never left to handle disputes alone.
