Protect Your Revenue with Smart Chargeback and Fraud Prevention Tools
- Trusted by +500 companies
SOME OF OUR 500+ HAPPY CUSTOMERS
Fraud Costs More Than You Think
Stop Fraud Before it Starts. Recover Revenue When it Does.
When chargebacks occur, speed and expertise make all the difference. FastoSafe’s comprehensive dispute management system combines automated response protocols with expert human oversight.
We collect and present compelling evidence, manage documentation, and handle the entire representment process within critical timeframes.
Our integration with major networks like Ethoca and Verifi provides early warning of potential disputes, often allowing us to resolve issues before they escalate to chargebacks.
This proactive approach has helped our merchants maintain healthy relationships with their payment processors while significantly reducing their chargeback ratios.
FastoSafe solves your biggest payment challenges in two ways:
1 Pre-Transaction Fraud Prevention
Block fraudulent transactions with AI-powered screening and 3D Secure payment solutions.
2 Post-Transaction Chargeback Management
Recover revenue with automated chargeback and fraud prevention tools.
Secure Every Transaction with Smart Chargeback Prevention Services
Fraud Protection and Prevention
Our AI fraud detection tools for merchants screen every transaction for potential risks, enabling you to block fraudulent attempts before they impact your business.
3DS 2.0 Service
Chargeback Management
Everything You Need to Fight Fraud
AI Fraud Screening
Real-time analysis of 124 data points per transaction.
3D Secure 2.0
Dynamic authentication that reduces friction by 40% in the checkout process.
Ethoca Integration
Stop chargebacks before they happen by sharing real-time data about transactions.
Kount Fraud Detection
Create a risk profile for every transaction.
PCI-DSS Compliance
Keep your payments secure and compliant.
Verifi Alerts
Get notified in real time when a potential dispute or chargeback is initiated.
High-risk Merchant Fraud Prevention
High-risk businesses are a prime target for fraud and chargebacks. At FastoSafe, we deliver protection that’s both powerful and effortless. Apart from advanced fraud detection and chargeback prevention tools, we provide you with dedicated, 24/7 support. Our expert team is with you from seamless onboarding to real‑time monitoring, ensuring every transaction is secure and every dispute is swiftly managed.
Built for Speed, Designed for Security
Our API-driven architecture integrates seamlessly with your payment systems, so you can start fighting fraud in days, not months. Once live, our system monitors every transaction in real time. For high-risk transactions, our adaptive 3D Secure payment solutions add an extra layer of security, without slowing down checkout.
Ready to Protect Your Revenue?
FAQs
How does the chargeback process work?
When a customer disputes a charge, they contact their bank or credit card issuer, which then initiates an investigation. If the bank rules in favor of the customer, the transaction is reversed, and you lose revenue from that sale. You will have a limited window, usually within 30-45 days, to either accept the chargeback or challenge it through a process called representment, where you must provide evidence that the transaction was valid.
What are the most common types of chargeback fraud?
Common types include false claims of non-receipt (where a customer denies receiving the product), unauthorized credit card use, and false claims of defective or damaged merchandise. Those are often labeled as items not received or not as described. Both of these can occur through real fraud or “friendly fraud,” where the customer disputes a legitimate purchase for personal gain.
What is the difference between first-party fraud and third-party fraud?
In first-party fraud, the legitimate cardholder makes false claims about a valid purchase. Third-party fraud occurs when someone unauthorizedly uses another person’s payment information.
What is triangulation fraud?
Triangulation fraud occurs when fraudsters create fake online stores to steal card information, then use that information to purchase products from legitimate merchants to ship to unsuspecting customers.
What records should I keep when challenging a chargeback?
You should maintain thorough records of all customer interactions, delivery confirmations, transaction details, and any correspondence to support your case in chargeback disputes.
What industries are best suited for FastoSafe?
FastoSafe is ideal for high-risk sectors such as adult, gambling, CBD, and any business processing a significant number of online transactions.
What is the typical integration timeline for FastoSafe?
Most merchants see full integration within a few days, thanks to our seamless API-driven architecture that works with your existing payment systems.
What types of fraud does FastoSafe protect against?
We safeguard against a range of fraud types including identity theft, card-not-present fraud, account takeovers, friendly fraud, synthetic identity fraud, and fraudulent refund requests.
How does FastoSafe handle false positives in fraud detection?
Our advanced AI models minimize false positives by learning normal transaction patterns, ensuring that only truly suspicious transactions are flagged while keeping legitimate transactions smooth.
Does FastoSafe support mobile and international transactions?
Yes, our solution is built for all channels, including mobile commerce, and supports multiple currencies to seamlessly process international transactions.
What are chargeback alerts, and how do they work with Verifi and Ethoca?
Our system collects real-time chargeback alerts from both Verifi and Ethoca so you’re immediately notified of any potential disputes, allowing you to take proactive steps to prevent revenue loss.
What is Rapid Dispute Resolution (RDR), and how does it work?
RDR is a Visa initiative that automatically resolves select disputes within seconds based on rules you define, significantly reducing the time and effort required to manage chargebacks.
How do velocity checks help in fraud prevention?
Velocity checks monitor the frequency of specific activities within a set timeframe, such as multiple purchases using the same card or shipping address, to identify potentially fraudulent behavior.
How does device fingerprinting work?
Device fingerprinting collects unique identifiers from a customer’s device to track patterns and identify suspicious behavior across multiple transactions.
Is address mismatch a sign of fraud?
Address mismatches occur when billing and shipping addresses don’t match, which can indicate potential fraud but must be balanced against legitimate customer scenarios.
How does 3D Secure help prevent chargebacks?
3D Secure is a technology that authenticates purchasers before the transaction is completed, helping to prevent fraud chargebacks by verifying the cardholder’s identity.
What is the VAMP ratio, and why is it important?
The VAMP ratio is a key metric set by Visa that measures your chargeback performance. Staying within acceptable thresholds is critical to avoid penalties and ensure uninterrupted processing of Visa transactions.
What is a chargeback blacklist?
A chargeback blacklist is a database of customers, addresses, or cards associated with previous fraudulent activity or excessive chargebacks.
What are chargeback reason codes?
Reason codes are two-digit numbers assigned to each chargeback that correspond to the specific reason for the dispute. These codes help merchants understand why chargebacks are being filed.
