Privacy Policy
Effective Date: December 1, 2018
Last Updated: January 21, 2025
At Fasto.co, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or engage with our services. By accessing our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information that is necessary to provide you with the best possible service, comply with legal obligations, and improve our offerings. This includes:
a. Personal Information:
- Name, email address, phone number, business details, billing address, and payment information when you sign up for our services or contact us.
- Identity verification details (e.g., government-issued IDs) required to comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
b. Technical Information:
- IP address, browser type, device type, operating system, and access times to optimize website performance and security.
- Data collected via cookies and other tracking technologies to enhance user experience and track site usage.
c. Transactional Information:
- Payment and transaction data related to our payment processing and fraud prevention services.
d. Marketing Information:
- Your preferences for receiving communications from us and responses to promotional campaigns.
2. How We Use Your Information
Your information is used exclusively for legitimate business purposes, including but not limited to:
- Service Provision: To deliver, manage, and enhance our payment processing, chargeback prevention, email marketing, and social media management services.
- Support and Communication: To address inquiries, provide technical support, and communicate relevant updates about our services.
- Compliance: To adhere to legal and regulatory obligations, including AML/KYC requirements and fraud prevention.
- Marketing: To send you information about promotions, new services, or updates, provided you have opted in to receive such communications.
- Analytics: To monitor usage trends and improve website performance.
3. Sharing of Information
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: With trusted partners who assist in delivering our services, such as payment processors, fraud prevention tools, and email marketing platforms.
- Legal and Regulatory Requirements: When necessary to comply with laws, enforce our terms, or protect the rights, safety, or property of Fasto.co, our users, or others.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant parties as part of the transaction.
4. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, including:
- Enhancing website functionality and navigation.
- Tracking website performance and user engagement.
- Delivering targeted advertisements and analyzing campaign effectiveness.
You can manage your cookie preferences through your browser settings or our cookie management tool.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and Portability: Request a copy of the data we hold about you in a portable format.
- Correction: Correct any inaccuracies in your personal data.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Consent Withdrawal: Revoke your consent to data processing, including marketing communications.
To exercise these rights, please contact us at privacy@fasto.co.
6. Data Security
We implement industry-leading security measures to protect your data, including:
- Encryption of sensitive information.
- Robust access controls and authentication mechanisms.
- Regular monitoring, auditing, and vulnerability assessments.
While we strive to safeguard your data, no method of transmission or storage is 100% secure. We encourage you to take steps to protect your personal information when using the internet.
7. International Data Transfers
Fasto.co operates globally, which may involve transferring your data to jurisdictions with different data protection laws. We ensure that appropriate safeguards, such as contractual clauses or certifications, are in place to protect your information during such transfers.
8. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing your information.
10. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our services, legal requirements, or other operational needs. The latest version will always be available on our website, and significant updates will be communicated to you directly, where appropriate.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: privacy@fasto.co
Phone: +372 53022546
Address: Kaupmehe 7, 10114, Tallinn, Estonia
