HiddenCBD's SUCCESS STORY
How FastoPayments Helped HiddenCBD to gain merchant accounts for their growing CBD business
About the Merchant
HiddenCBD is a brand which is gaining momentum within the CBD industry which are focused on CBD products, HHC and smoking supplies and a small but growing wholesale business. Their goal was to connect with a psp which understood them and could assist with gaining merchant accounts as well as support them during their growth. As CBD and some of their other products are often frowned upon by financial institutions, the needs were clear and easy to see.
The Challenges
Before teaming up with FastoPayments, HiddenCBD had tried working with several other providers who just couldn’t keep up or offer the dependable payment infrastructure for their new and growing brand.
Growth is usually good news, but not when it means getting turned away by bank after bank, especially in a field as tricky as the cbd industry. They were growing fast, but their support system? Not so much.
The team answer messages when needed unlike other companies, Developers also fix any issues with payments quickly and effectively. Your never in the dark with these lads, would truly recommend!
FastoPayments's Solutions
HiddenCBD was searching for a payment provider that’s attentive, supportive, and solution-oriented. This was important to them, as the cbd industry is so fast-paced and requires quick thinking and a lot of problem-solving to keep things moving and to avoid certain circumstances which could involve delayed payments, problematic situations or even closures.
So, our solutions were focused on offering them a sustainable solution that included several options specific to their unique and growing payment needs. We offered 24/7 support to help them get set up and running.
I have tried multiple payment processors within the CBD Space, Fasto is by far the easiest to deal with.
